Features
What Book Guests does for your business.
Grouped by what you are trying to do, not by software module. Each capability is described by what it does for you and your guests.
These are the capabilities Book Guests is designed to provide. Which ones are available today varies as the product rolls out, so ask us what is live.
Group 1
Get guests
Book Guests helps your tours show up wherever travelers look, and shows you which of those places actually bring you guests.
Website
Give every tour a clear, bookable home that turns a curious visitor into an inquiry or a booking.
Search
Make it easier for travelers searching for what you offer to find you and understand your tours.
Social
Turn the people who like and share your tours into real inquiries instead of lost taps.
AI discovery
Present your tours clearly for travelers who now ask AI assistants what to do on their trip.
Marketing attribution
See which channels bring inquiries and bookings, so you spend time and money where it works.
Group 2
Convert the interest you already have
Book Guests keeps every inquiry and conversation together, so you can answer quickly with real availability and a clear quote.
Inquiries
Every question, from any channel, lands in one place where nothing gets forgotten.
Conversations
Keep the whole exchange with a guest in one thread, so anyone on your team can pick it up.
Availability
Check what is open before you promise a date, and stop double-booking your own tours.
Quotes
Send a clear, accurate price for one tour or several without working it out by hand.
Lead follow-up
Know who asked and has not booked yet, and reach out at the right moment.
Group 3
Book the guest
Book Guests turns a yes into a complete booking, with payment and the details your team needs to run the tour.
Booking
Take bookings for single tours, multiple tours, and packages, following your own rules such as pickup.
Payments
Collect deposits or full payment when the guest books, and see what is still owed.
Confirmation
Send guests a clear confirmation so they know they are booked and what to do next.
Guest information
Keep the details that matter for each guest in one place, ready for the day of the tour.
Group 4
Keep the relationship going
Book Guests remembers every guest and helps you stay in touch, so a good tour becomes a repeat guest and a recommendation.
Send confirmations, reminders, and thank-you notes that carry your voice, from one place.
Talk with guests on the app many of them already use, with the conversation kept on their record.
Follow-up
Thank guests, ask for reviews, and invite them back without relying on memory.
Guest history
See everything about a returning guest: what they booked, what they asked, what they liked.
Repeat business
Spot the guests worth inviting back and give them a reason to book again.
Group 5
Automate the routine, keep the personal
Book Guests can handle the repetitive parts, while the facts (availability, prices, policies) always come from your own information, never from guesswork.
Automated communication
Send confirmations and reminders on time, every time, in your own words.
Follow-up
Have the next step queued up for every inquiry and booking, so nothing waits on someone remembering.
AI assistance
Let AI help draft replies and answer routine questions, using your real availability and prices, with you in control.
Workflow automation
Set simple rules for what should happen next, and let the routine run itself.
Get more guests.
Book more guests.
Tell us about your tours and how travelers find you today. We will show you how Book Guests fits your business.